Refund policy

📜STEPS ROYALE – Return & Refund Policy

At Steps royale , please carefully review our policy before placing an order. By purchasing from us, you agree to all terms below.

❗ All Sales Are Final

  • All sales are final.

  • We do not accept returns, exchanges, or refunds under any circumstances.

  • Once an order is placed and confirmed, it cannot be canceled, changed, or refunded.

📏 Customer Responsibility

Customers are responsible for:

  • Choosing the correct size

  • Reading the product description

  • Making sure all order details are correct before purchasing

We are not responsible for:

  • Wrong size ordered

  • Change of mind

  • Not liking the item

  • Ordering by mistake

📦 Shipping Responsibility

  • Once your order is shipped, it is no longer our responsibility.

  • The package is then in the hands of the shipping company.

  • steps royale is NOT responsible for:

    • Lost packages

    • Stolen packages

    • Delayed packages

    • Damaged packages during shipping

Any shipping issues must be handled directly with the shipping carrier.

🚫 No Refunds or Returns For Any Reason

Including but not limited to:

  • Shipping delays

  • Lost or stolen packages

  • Wrong size

  • Change of mind

  • Any reason at all

📧 Contact Information

Our only contacts are :
stepsroyale.orders@gmail.com - instagram @steps.royale - tiktok @royale.steps

🔒 Important Notice

By placing an order with Royale Steps, you confirm that:

  • You understand all sales are final

  • You understand no refunds or returns

  • You understand that once shipped, the order is no longer our responsibility